Elizabeth Clarks offer a free delivery service with no minimum order required. Your order will be dispatched within one working day via a courier service or Royal Mail depending on the size of your order. If your item is not delivered within the delivery due date, please contact us and we will check the status of your delivery. You will receive an email after placing your order which will have an order receipt and your tracking number.

All of our products are checked for defaults before shipping. If any product arrives damaged please let us know as soon as possible. 

Elizabeth Clarks offer an easy returns process. If you would like to return your purchase, Please send to the following address:

Elizabeth Clarks (Returns)

43 The Drive



Please leave your original receipt inside the parcel so we can track your return. Once your refund has been processed you will receive an email with the refund details. 

If you require further assistance please contact our customer service team who will advise you on how to return the item back to us in the most economical way or if you require an exchange. Buyers are responsible for the payment of return postage costs.